{"id":2230,"date":"2025-06-08T21:59:30","date_gmt":"2025-06-08T19:59:30","guid":{"rendered":"https:\/\/eveil-prod.com\/terms-and-conditions-of-sale\/"},"modified":"2025-07-18T14:33:53","modified_gmt":"2025-07-18T12:33:53","slug":"terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/eveil-prod.com\/en\/terms-and-conditions-of-sale\/","title":{"rendered":"Terms and conditions of sale"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2230\" class=\"elementor elementor-2230 elementor-1728\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a56548 e-flex e-con-boxed e-con e-parent\" data-id=\"1a56548\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8cdd0e6 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"8cdd0e6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms and conditions of sale<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a8e1259 e-con-full gradient-container e-flex e-con e-parent\" data-id=\"a8e1259\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e4874d e-flex e-con-boxed e-con e-parent\" data-id=\"7e4874d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4a54a2 elementor-widget elementor-widget-heading\" data-id=\"f4a54a2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ARTICLE 1 - SCOPE OF APPLICATION  <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c51adac elementor-widget elementor-widget-text-editor\" data-id=\"c51adac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>These General Terms and Conditions of Sale ( <strong>&#8220;GTCS&#8221;)<\/strong> apply, without restriction or reservation, to all sales concluded by the Vendor with non-professional purchasers (<strong>&#8220;Customers or the Customer&#8221;)<\/strong>, wishing to acquire the products offered for sale by the Vendor on the <a href=\"https:\/\/www.eveil-prod.com\">https:\/\/www.eveil-prod.com<\/a> website. <br \/>The Products offered for sale on the site are as follows:<\/p>\n<ul>\n<li>Show tickets<\/li>\n<\/ul>\n<p>Information and reservations for our shows are presented on the <a href=\"https:\/\/www.eveil-prod.com\">https:\/\/www.eveil-prod.com<\/a> website, which the customer is obliged to read before ordering.<\/p>\n<p>The choice and purchase of an e-ticket are the sole responsibility of the customer.<\/p>\n<p>Product offers are subject to availability, as specified when the order is placed.<\/p>\n<p>These terms and conditions are available at any time on the <a href=\"https:\/\/eveil-prod.com\/en\/\">https:\/\/eveil-prod.com<\/a> website and shall prevail over any other document.<\/p>\n<p>The customer declares that he\/she has read and accepted these terms and conditions of sale by ticking the appropriate box before placing an order online at <a href=\"https:\/\/www.eveil-prod.com\">https:\/\/www.eveil-prod.com.<\/a><\/p>\n<p>In the absence of proof to the contrary, the data recorded in the Vendor&#8217;s computer system constitutes proof of all transactions concluded with the Customer.<\/p>\n<p><strong><em>The Seller&#8217;s contact details are as follows:<\/em><\/strong><\/p>\n<p>SAS EVEIL PROD<\/p>\n<p>56, rue Th\u00e9ophile Roussel 48200 Saint-Ch\u00e9ly-d&#8217;Apcher<\/p>\n<p>Siret registration number :440753259 000 82<\/p>\n<p>Email : <a href=\"mailto:contact@eveil-prod.com\">contact@eveil-prod.com<\/a><\/p>\n<p>Telephone: <a href=\"tel:0678643334\">0678643334<\/a><\/p>\n<p>Intracommunity VAT: FR21440753259<\/p>\n<p>Ministerial licenses: LD 25-2323 and LD 25-2045<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f41cea elementor-widget elementor-widget-heading\" data-id=\"8f41cea\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ARTICLE 2 - PRICES<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ab81ee elementor-widget elementor-widget-text-editor\" data-id=\"5ab81ee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Products are supplied at the current prices shown on the <a href=\"https:\/\/www.eveil-prod.com\">https:\/\/www.eveil-prod.com website ,<\/a> at the time the order is registered by the Vendor.<\/p>\n<p>Prices are in Euros, all taxes included. Rental charges included. <\/p>\n<p>These prices are firm and non-revisable during their period of validity, but the Seller reserves the right to modify them at any time outside their period of validity.<\/p>\n<p>Prices do not include processing, shipping, transport and delivery charges, which are invoiced in addition, under the conditions indicated on the site and calculated before the order is placed.<\/p>\n<p>The payment requested from the Customer corresponds to the total amount of the purchase, including these rental and e-ticket processing fees.<\/p>\n<p>An invoice is issued by the Vendor and given to the Customer upon delivery of the e-tickets ordered.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17d648e elementor-widget elementor-widget-heading\" data-id=\"17d648e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ARTICLE 3 - ORDERS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41bbaf0 elementor-widget elementor-widget-text-editor\" data-id=\"41bbaf0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It is the Customer&#8217;s responsibility to select the Products they wish to order on the <a href=\"https:\/\/www.eveil-prod.com\">https:\/\/www.eveil-prod.com <\/a> website, in accordance with the following procedures:<\/p>\n<ol>\n<li>\n<h6><strong>  Ordering<\/strong><\/h6>\n<\/li>\n<\/ol>\n<p>The Customer selects the products he wishes to purchase by adding them to his basket. At any time, the Customer may consult, modify or validate the order summary.<br \/>Before final validation, the Customer is invited to : <\/p>\n<ul>\n<li>Check order details,<\/li>\n<li>Correct any errors,<\/li>\n<li>Read and accept the present General Terms and Conditions of Sale by checking the appropriate box.<\/li>\n<\/ul>\n<ol start=\"2\">\n<li>\n<h6><strong>  Order validation<\/strong><\/h6>\n<\/li>\n<\/ol>\n<p>Validation of the order by the Customer implies full and complete acceptance of these GCS, the prices, products and associated costs.<br \/>This validation implies the obligation of payment on the part of the Customer.<\/p>\n<\/p>\n<ol start=\"3\">\n<li>\n<h6><strong>  Order confirmation<\/strong><\/h6>\n<\/li>\n<\/ol>\n<p>Once the order has been validated and payment made, the Vendor sends the Customer a confirmation e-mail summarizing :<\/p>\n<ul>\n<li>Order number,<\/li>\n<li>Order date,<\/li>\n<li>Tickets ordered,<\/li>\n<li>Total amount paid,<\/li>\n<\/ul>\n<p>This e-mail acknowledges receipt of the order and confirms that it has been taken into account by the Vendor.<\/p>\n<\/p>\n<ol start=\"4\">\n<li>\n<h6><strong>  Payment<\/strong><\/h6>\n<\/li>\n<\/ol>\n<p>Payment is made immediately after validation of the order.<br \/>The following methods of payment are accepted:<\/p>\n<ul>\n<li>Credit card (Visa, MasterCard, etc.),<\/li>\n<\/ul>\n<p>Payment is secure thanks to the 3D Secure protocol from Monetico, part of the CMCIC group.<\/p>\n<p>If payment is refused by the bank, the order is automatically cancelled and the Customer is informed.<\/p>\n<p>Product offers are valid as long as they are visible on the site, while stocks last. The sale will be considered valid only after full payment of the price. It is the Customer&#8217;s responsibility to check the accuracy of the order and to report any errors immediately.  <\/p>\n<p>Any order placed on the <a href=\"https:\/\/www.eveil-prod.com\">https:\/\/www.eveil-prod.com<\/a> website constitutes the formation of a distance contract between the Customer and the Vendor.<\/p>\n<p>The Vendor reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.<\/p>\n<p>The customer can follow the progress of his order on the site.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5830a2 elementor-widget elementor-widget-heading\" data-id=\"a5830a2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ARTICLE 4 - TERMS OF PAYMENT<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1a1d2b elementor-widget elementor-widget-text-editor\" data-id=\"c1a1d2b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The price is paid by secure payment as follows:<\/p>\n<ul>\n<li>Payment by credit card<\/li>\n<\/ul>\n<p>For payment by credit card, the card is not debited until the order is dispatched.<\/p>\n<p>Payment data is exchanged in encrypted mode using the protocol defined by the approved payment service provider for banking transactions carried out on the <a href=\"_wp_link_placeholder\" data-wplink-edit=\"true\">https:\/\/www.eveil-prod.com<\/a> website.<\/p>\n<p>Payments made by the Customer will not be considered final until the Vendor has actually received the sums due.<\/p>\n<p>The Vendor shall not be obliged to deliver the Products ordered by the Customer if the latter does not pay the price in full in accordance with the above conditions.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfaa026 elementor-widget elementor-widget-heading\" data-id=\"dfaa026\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ARTICLE 5 - DELIVERIES  <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ea0513 elementor-widget elementor-widget-text-editor\" data-id=\"4ea0513\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The order is validated only after full payment of the e-ticket price. E-tickets are sent by e-mail. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05cf1e2 elementor-widget elementor-widget-heading\" data-id=\"05cf1e2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ARTICLE 6 - TRANSFER OF OWNERSHIP  <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-812681d elementor-widget elementor-widget-text-editor\" data-id=\"812681d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The transfer of ownership of the Products from the Vendor to the Customer will only take place after full payment of the price by the latter, regardless of the date of delivery of said Products.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46739b1 elementor-widget elementor-widget-heading\" data-id=\"46739b1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ARTICLE 7 - RIGHT OF WITHDRAWAL  <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1693fdc elementor-widget elementor-widget-text-editor\" data-id=\"1693fdc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tickets are non-exchangeable and non-refundable, and are subject to the terms and conditions of sale and internal regulations.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80785fd elementor-widget elementor-widget-heading\" data-id=\"80785fd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ARTICLE 8 - APPLICABLE LAW - LANGUAGE<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-724d795 elementor-widget elementor-widget-text-editor\" data-id=\"724d795\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>These General Terms and Conditions of Sale and the transactions arising from them are governed by and subject to French law.<\/p>\n<p>These terms and conditions are written in French. Should they be translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute. <\/p>\n<p>These General Terms and Conditions of Sale and the transactions arising from them are governed by and subject to French law.<\/p>\n<p>These terms and conditions are written in French. Should they be translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f05444 elementor-widget elementor-widget-heading\" data-id=\"1f05444\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ARTICLE 9 - DISPUTES  <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c40f04 elementor-widget elementor-widget-text-editor\" data-id=\"5c40f04\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For any complaint, please contact customer service at the Seller&#8217;s postal or e-mail address indicated in ARTICLE 1 of these GCS.<\/p>\n<p>The customer is hereby informed that, in the event of a dispute, he\/she may have recourse to conventional mediation, with existing sector-specific mediation bodies, or to any alternative dispute resolution method (conciliation, for example).<\/p>\n<p>Customers are also informed that they may also use the Online Dispute Resolution (ODR) platform:<\/p>\n<p><a href=\"https:\/\/webgate.ec.europa.eu\/odr\/main\/index.cfm?event=main.home.show\">https:\/\/webgate.ec.europa.eu\/odr\/main\/index.cfm?event=main.home.show<\/a><\/p>\n<p>All disputes arising out of or in connection with the purchase or sale of goods pursuant to these GTCS, which are not settled amicably by the seller or by mediation, shall be submitted to the competent courts under the conditions of common law.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63838d5 elementor-widget elementor-widget-heading\" data-id=\"63838d5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ARTICLE 10 - INTERNAL RULES<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae3ad83 elementor-widget elementor-widget-text-editor\" data-id=\"ae3ad83\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Acquisition of this ticket implies acceptance of the venue&#8217;s rules and regulations, available from the venue. This e-ticket will be checked at the entrance by an electronic scan. Only tickets purchased at authorized sales outlets are valid. Tickets purchased on the street will not be accepted. This ticket cannot be returned, exchanged or refunded. The resale of this ticket at a price higher than the one mentioned (including rental fees) is strictly forbidden under penalty of sanctions provided for in the Penal Code (Law of June 27, 1919). The organizer may be required to modify programs, distribution and schedules. If the date of the show is changed, tickets will be validated on the date scheduled by the organizer. In the event of cancellation, only the price indicated on the ticket will be reimbursed, including rental fees and excluding ancillary costs (transport, hotels, parking, etc.). Lost or stolen tickets will not be refunded or replaced. At the time of purchase, please check the name, date, place and time of the show, as well as the price indicated on the ticket.          <\/p>\n<p>No claims will be accepted thereafter.<\/p>\n<p>For security reasons, at the entrance to the hall, spectators may be required to undergo a security pat-down and\/or visual inspection of their hand luggage and\/or a search of this luggage by authorized security staff. Access may be refused to anyone refusing to submit to these security measures, without refund. The show starts on time. Latecomers may be refused entry without refund. After the scheduled curtain-up time, numbered seats are no longer guaranteed. It is forbidden to photograph, film or record in the auditorium without prior authorization. Bottles, cans and alcoholic beverages are prohibited.      <\/p>\n<p><b><u>Smoking is strictly prohibited in the room. All exits are final. <\/u><\/b><\/p>\n<p>The use of cell phones is strictly forbidden.<\/p>\n<p>In the event of audiovisual recording of the show, spectators are warned that their image may be included.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ARTICLE 1 &#8211; SCOPE OF APPLICATION These General Terms and Conditions of Sale ( &#8220;GTCS&#8221;) apply, without restriction or reservation, to all sales concluded by the Vendor with non-professional purchasers (&#8220;Customers or the Customer&#8221;), wishing to acquire the products offered for sale by the Vendor on the https:\/\/www.eveil-prod.com website. The Products offered for sale on [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"iawp_total_views":3,"footnotes":""},"class_list":["post-2230","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms and conditions of sale - Eveil Prod<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eveil-prod.com\/en\/terms-and-conditions-of-sale\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and conditions of sale - Eveil Prod\" \/>\n<meta property=\"og:description\" content=\"ARTICLE 1 &#8211; SCOPE OF APPLICATION These General Terms and Conditions of Sale ( &#8220;GTCS&#8221;) apply, without restriction or reservation, to all sales concluded by the Vendor with non-professional purchasers (&#8220;Customers or the Customer&#8221;), wishing to acquire the products offered for sale by the Vendor on the https:\/\/www.eveil-prod.com website. 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